| A | B |
| libel | false WRITTEN statement that damages the persons REPUTATION |
| abuse | care that results in PHYSICAL harm, pain or MENTAL anguish |
| negligence | FAILURE to give care normally expected of a a person in a particular position RESULTING in injury |
| informed consent | permission granted VOLUNTARILY by a person of sound mind AFTER a procedure and all risks have been EXPLAINED |
| living will | legal document that states what measures should or should not be taken to PROLONG life when a condition is TERMINAL |
| verbal abuse | writing threats or abusive statements |
| invasion of privacy | sending information to an insurance company without the patients WRITTEN CONSENT |
| false imprisonment | if a patient is physically restrained without proper authorization or justification |
| malpractice | Doctor fails to use a degree of skill commonly expected and the person receiving care is injured |
| signs of abuse | poor hygiene, aggressive or withdrawn behavior, unexplained bruises, fractures, burns, or injuries |