| A | B |
|---|
| authority | The vested power to influence or command whithin an organization. |
| autocratic leaders | Leaders who make all the decisions and use authority and material rewards to motivate followers. |
| charismatic power | Power that is based on the attractiveness a person has to others. |
| coercive power | Power that depends on the threat of possible punishment. |
| conformity | Behaving in a way that meets a specified standard, in coordination with a group. |
| consultative leaders | Leaders who tend to delegate authority and confer with others in making decisions. |
| expert power | Power that comes from a person's knowledge or skill in areas that are critical to the success of the firm. |
| formal group | A group that is usually governed by the formal structure of the organization. |
| free-rein leaders | Leaders who set performance standards, then allow followers to work creatively to meet the standards. |
| group | Two or more people who interact, share common goals, have unspoken or formal rules or norms, maintain stable role relationships, and form subgroups. |
| group process | The way group members deal with one another while working on a task. |
| groupthink | A problematic type of thinking that results from group members who are overly willing to agree with one another because of time pressure, stress, and low collective self-esteem. |
| hidden agendas | Secret wishes, hopes, desires, and assumptions hidden from the group. People often try to accomplish hidden agendas while pretending to care about the group goals. |
| informal group | A group that tends to form around common interests, habits, and personality traits. |
| leadership | The ability to influence others to work toward the goals of an organization. |
| legitimate power | Power based on the position a person holds in an organization that is effective only when followers believe in the structure that produces this power. |
| networking power | Power that is attained by gaining contacts and knowing the right people. |
| norm | A standard of behavior expected of group members. |
| participative leaders | Leaders who encourage the group to work together toward shared goals. |
| power | The ability of one person to influence another. |
| reward power | Power that comes from the user's ability to control or influence others with something of value to them. |
| status | The rank an individual holds within a group. |
| task activity | The assignment of tasks to get a job done. |
