| A | B |
| disadvantage | n. A drawback; something that makes an action more difficult. |
| intense | adj. Strong; deep. |
| supportive | adj. Encouraging; helpful. |
| verbal | adj. Spoken, not written. |
| estimates | v. Statements given in advance telling what a service will cost. |
| inexperienced | adj. Lacking training or practice. |
| bidding | v. Offering a price for something. |
| account | n. A customer or client. |
| accountant | n. A person whose job is to keep track of how money is earned and spent in a company. |
| bookkeeping | n. Keeping a record of money earned and spent in a company. |
| tactful | adj. Skilled at speaking and acting without offending people. |
| diabetic | adj. Having the disease diabetes, in which a person’s body cannot properly process sugar or starch. |
| diagnosis | n. The identification of a person’s disease. |