| A | B |
|---|
| Body | the main paragraphs of a letter or memo; referred to as the message in memos. |
| Heading | the first part of a letter or memo which designates the names of the sender and recipient, date and subject |
| Response Memo | sent in response to a question or request of information |
| Closing | the final statement of the letter; often a short, friendly statement which showsthe author’s gratitude for the reader’s time. |
| Business Letter | formal letters used in professional settings for items such as requesting job information or passing along requested information |
| Field Report Memo | short statements reporting on inspections and procedures, often sent fromlocations away from the office; may include recommendations |
| Directive Memo | states policies and procedures the writer wishes the reader to follow |
| Trip Report Memo | brief review over what happened on a business trip; may include recommendations |
| Memorandum | short, informal messages usually sent within a company; more commonly known as memos |
| Enclosure | any additional documents or supporting information included with the letter |
| Salutation | opening statement of the letter or memo such as Dear Sarah |
