| A | B |
| Critical Thinking | The thought process you use to analyze what you read, see or hear. |
| Source | A person who creates and sends a message to receivers. |
| Rhetorical Question | An inquiry that the speaker expects the audience to answer in their heads. |
| Persuasion | Seeks to change or influence the audience opinions or behavior. |
| Forum | Audience members comment on or ask questions after a speech. |
| Demographics | Information about the audience characteristics such as age, gender,race, religion etc... |
| Credibility | An audience perception that a speaker is well-prepared and qualified to speak on their subject. |
| Debate | A formal discussion in which opposing arguments are put forward. |
| Key Points | The most important issues or the main ideas in a message. |
| Thesis Statement | A single sentence that conveys the topic and purpose of the speech. |
| Audience Centered | When a public speaker considers their audience, they are considered to be ______ ________? |
| Keys to Good Listening | Focus, Tune-In and Ask Questions |
| Channel | The method (phone, radio, television, voice) in which a source delivers a message. |
| General Purpose | To inform, persuade or entertain. |
| Ethics | A set of beliefs shared by a group about what behaviors are correct or incorrect. |
| Conclusion | The part of the speech that ties all of the materials together |
| Delivery | Presenting a speech to an audience. |
| Transaction | A communicative exchange where participants send and receive a message. |
| Shared Meaning | A common understanding with little confusion. |
| Encode | To choose verbal and non-verbal symbols to organize and deliver one's message. |
| Intra-personal Conversation | Communication that takes place within ourselves |
| Decode | To interpret a message by making sense of a source's verbal and non-verbal symbols. |
| Interference | Anything that obstructs accurate communication of a message. |
| Mind Mapping | A strategy for developing topic ideas |
| Motivated Sequence | A persuasive organizational pattern |
| Hook/Attention Getter | A very important element of an introduction that get's the audience to listen. |
| Feedback | The audience's verbal and non-verbal response to a source's message. |
| Preparation & Practice | Very important for beginning speakers. |
| Claim | A statement that identifies your belief or position on a particular issue or topic. |