| A | B |
|---|
| Confidentiality | Keeping things private |
| OBRA | standards for nursing assistant training |
| Laws | Rules set by the government |
| Empathy | understanding feelings of others |
| Policy | Rules that are followed in healthcare |
| Procedure | Method or way of doing something |
| Charting | writing down important information |
| ADL | Activities of Daily Living |
| Long-Term Care | for people who need 24 hour nursing care |
| Terminal Illness | an illness that will lead to death |
| Chronic Illiness | An illness that will last a long time, often a lifetime. |
| NA | Nursing Assistant |
| RN | Registered Nurse |
| ombudsman | a legal advocate for residents |
| HIPAA | created to keep health information private |
| Psychological | abuse that hurts emotionally (put downs) |
| Physical | Abuse that causes bruises or broken bones or involves contact |
| Verbal | Abuse that is written or spoken |
| Sexual | Abuse that involves unwanted touching or exposing of self. |
| Domestic Violence | Abuse by spouses, family members |
