| A | B |
| administrative secretary | A worker skilled in nontyping office task, such as filing, phoning, handling mail, using copy machine, greeting visitors, scheduling appointments, etc. |
| applications software | Instructions for a computer to do a certain job. |
| boilerplate | Stored material that is frequently printed out"as it is". |
| byte | A number, character, or symbol; the smallest maeaningful unit of information a computer can handle. |
| CPU | Central Processing Unit. The part of a computer responsible for all information-handling activities. |
| CRT | Cathode Ray Tube. A TV-live screen that displays materials stored in a computer's interal memory. |
| cursor | A movable marker on the display screen of a word processor or computer. |
| customer support representative | Someone hired by the equipment seller to give demonstrations, train new operators, and help new buyers take full advantage of their equipment. |
| data processing | Using a computer to handle symbols-primarily numbers. |
| editing | The process of changing material stored in memory, using the features of word processing equipment. |
| format | Layout or arrangement of materials on a page. |
| floppy disk | A flexible, magnetic disk used for storing material for later recall and processing. |
| function key | A special purpose key that commands the WP system to take certain editing actions, such as insert, or delete. Most systems can delete a word, line, sentence, or page at a time. |
| hardware | Equipment used in WP and DP |
| information processor | A computer that can perform DP or WP functions. |
| information processing | The handling of words and of numbers by computer. |
| input | Information fed into a computer for processing. |
| justified copy | Text with all lines beginning at the same point on the left and ending at the same point on the right. |
| K (Kilo) | A unit of measurement indicating thousands. |
| magnetic media | Tape, cards, or disks, onto which information is magnetically stored. |
| memory | An inside-the-computer storage area, where information can be made over materila already recorded. |
| menu | A list of choices shown on the display screen that leads the operator to react. |
| microcomputer | A fairly inexpensive computer that can do both DP and WP if loaded with the right software. They are especially popular among small businesses. |
| microprocessor | A silicon chip, less than thubnail size, that serves as the CPU in a microcomputer. |
| output | The results of processing activities. The most common forms of output from DP jobs are computer printouts or filled-in business forms. |
| principal | A person who provides work for office personnel. |
| processing | Changing input information from its original form into some other form. |
| program | A set of instructions that tells the computer exactly the steps to follow during processing operations. |
| RAM | Random Access Memory. That part of storage inside the CPU that a user can change. |
| records processing | The handling of information files stored in a computer. |
| storage | The ability of a computer or word processor to save information that has been input. |
| turnaround | Time needed to produce a job in a word processing center. |
| word processing | The conversion of ideas into printed words, using WP equipment. |
| word processing secretary/specialist | An office worker who produces typewritten documents on text-editing equipment. |