| A | B |
| E-Mail (electronic mail) | A method of sending information from one computer to another across the internet or intranet. |
| Internet | A global network of computers. |
| Intranet | A network of computers within a business or organization. |
| Mail service provider | A company that maintains and controls e-mail accounts. |
| Outlook | A personal information management program that includes e-mail features that comes with the Microsoft Office suite. |
| Outlook Express | An e-mail program that is included as part of the Microsoft Internet Explorer Web browser. |
| E-mail address | The string of characters that identifies tha name and location or an e-mail user. |
| To | mail notation that indicates to whom an e-mail is addressed. |
| Cc (carbon copy) | Mail notation that indicates to whom you are sending a copy of the message. |
| Subject | The title of an e-mail message. |
| Message window | The area in an e-mail message where the message body is typed. |
| Attachment | A document attached to an e-mail message and sent in its original file format. |