| A | B |
|---|
| Blogs | online diaries or journals |
| Chat groups/rooms | Web sites that you can use to communicate instantly with other people who have logged on to the same Web site. |
| E-mail | an electronic form of the traditional postal mail that allows you to exchange messages and files over a network |
| E-mail Client | a program used to read and send email messages |
| E-mail Service Provider (ESP) | an organization which provides eMail servers to send, receive, and store eMail for companies or the general public for personal use |
| Etiquette | the customary code of polite behavior in society or among members of a particular profession or group |
| e-mail etiquette | the rules of conduct used to compose e-mail messages |
| File Transfer Protocol (FTP) | the protocol for exchanging files over the Internet |
| Instant Messaging (IM) | a type of communications service that creates a private chat room with another individual in order to communicate in real time over the Internet |
| Local E-mail Client | Microsoft Outlook Express |
| Newsgroups | online discussion forums dedicated to specific topics |
| Online communities | formed by groups of computer users who have common interests and purpose to communicate with each other over the Internet |
| Web Based E-Mail Client | Hotmail, Yahoo Mail |
| Web Page | a formatted text document on the Web |
