| A | B |
| Consumer | buys goods and services |
| Resources | money |
| Decision | choice between two or more things |
| Decision Making Process | 7 steps |
| Service | ex. Mowing your lawn |
| Attitude | way you think or feel about your self |
| positive attitude | believing in yourself and your skills |
| Self Esteem | the way you feel about yourself |
| Conflict | disagreeing with someone else |
| Self Control | being able to control your actions |
| Confidentiality | protecting your boss, co worker and customers private information |
| Responsible | Reliable |
| Cooperation | willing to work with someone or a group to complte a task |
| job description | skills and duties |
| Transfer Skills | skills you can use on any job |
| Slang | should not use this language on the job |
| Voice Reflection | this adds meaning to words |
| Communication | sending and receiving messages |
| reimburse | be paid back for any money you spent |
| Hardware | parts of a computer you can touch |
| System Unit | main part of the computer |
| Spreadsheet software | displays data in rows and columns |
| Logo | graphic element or symbol or icon of a trademark |
| Brand | a trademark identifying a product or manufacturer |