| A | B |
|---|
| advert | used to draw attention to/promote a product or service |
| agenda | document used to organize a meeting |
| article | non fiction piece of writing usually for newspaper/magazine/newsletter. |
| business email | used for brief fast internal or external communication concerning business |
| business letter | formal written communication |
| chart/graph | visual presentation of numerical information |
| diagram | labeled visual representation of an object - often a line drawing |
| fax | used to send an exact copy of a document long distance quickly |
| flowchart | diagram showing sequence of actions needed to complete a task. Text written inside shapes connected with arrows to show sequence. |
| illustration | drawing or picture used to represent a piece of text |
| invoice | A form describing the goods or services sold |
| leaflet | used to inform on a particular topic |
| memo | short written internal communication |
| minutes of meeting | written record of who was at meeting |
| newsletter | used to inform members of a community/club/association/company about news relating to them |
| personal email | used to send messages to friends and family over any distance quickly. |
| power point presentation | used to provide visual information to support a presenter or stand alone |
| report | Written summary following research on a particular subject including Induction |
| user guide | instructions on how to use/construct something. Includes table of contents |
| web page | found on WWW used to promote |
| Attachment | when another documents is attached (added on) to a document |
| Bcc | one will use this feature if one does not want the person receiving the e-mail to know that one is sending a copy of the e-mail to another person |
| block format | letters arranged in the format have all parts of the letter beginning at the left margin (paragraphs not indented) |
| body | the message in the document |
| business letter | in the letter written in formal language |
| Cc | the name of the individual the document is being sent to |
| DATE | when the document is written (includes the day |
| e-mail (electronic mail) | is the method of exchanging digital messages |
| Enclosure | when a document is sent but not attached |
| format | the material form or layout of a publication |
| FROM | the person who is sending the document |
| hyphenation | to divide or connect )syllables |
| memorandums (memo) | written messages used by employees within an organization to communicate with one another |
| open punctuation | consistent with block format because both have simplicity and reduction of memory errors as their main goals (when no punctuation follows the salutation or complimentary close) |
| personal business letter | a letter written by an individual to deal with business of personal nature |
| SUBJECT | indicates what the document is about |
| vertical line | line endings for the opening and closing lines (insert a hard return at these points) |
| Bold | Used to emphasize a specific word |
| Italics | Used to indicate book titles and other published workÕs |
| Underline | Used to indicate links to web pages and should be reserved for that purpose in most cases |
| Accent Symbol | Used to indicate emphasis during pronunciation |
| Style | a format tool used to apply global font formats to text |
| Subscripts | Used in chemical definitions |
| Superscripts | Used for footnotes or reference purposes |
| Serif Font | Has small attributes at the tips of each letter |
| Sans Serif Font | Commonly used in title text |
| Paragraph Formatting | Arrangement of text within paragraphs on a page |
| Indents | Used to indicate a new paragraph and offset long quotes |
| Line Spacing | can be set for single |
| Borders and Shading | Used together or separately to emphasize a specific textual element in a document |
| Bullets | Used to list items when the items are non-sequential |
| Numbers | Used to list items for procedural lists that must be accomplished in a specific order |
| Hanging Indent | Most often used in reference materials |
| Endnotes | source references placed on a notes page at the end of a document |
| Footnotes | Source references that are placed at the bottom of the same page indicated by a superscripted number |
| Cut and Paste | Tool used to allow user to move text from one location to another |
| Paragraph Headings | Keyed in bold and followed by a period at the beginning of a paragraph to give the reader a quick idea about the content of the paragraph |
| Tabs | Used to align and organize data into groups and subgroups |
| Left Justified | allows text to be aligned on the left margin |
| Right Justified | allows text to be aligned at the right margin |
| Dot Leader | places a series of periods between two sets of tabs or a tab and a margin |
| Tables | Used to arrange text in columns and rows and are helpful in presenting |
| Page Formatting | Arrangement of text on a page |
| Margin | The amount of white space around the sides of a document |
| Page Orientation | landscape or portrait |
| Landscape | Wider than Tall |
| Portrait | Taller than Wide |
| Headers and Footers | Add global information to a document |
| Page Breaks | May be manual or automatic and are used to manage the content on a page |
| Soft Page Break | occurs automatically through the word wrap feature of word processing software |
| Hard Page Break | Is performed manually when a new page is needed for a break or change in content |
| Columns | used to format text for documents such as newspapers and newsletters |
| Borders | Used in page formatting to add lines around text or graphic images |
| Business Documents | Formats and methods of communication |
| Resume | A brief and accurate summary of educational |
| Email | Inform staff about an upcoming meeting |
| Minutes | summarize the discussion of the meeting |
| Agenda | Prepare a list of topics to be covered in the upcoming meeting |
| Research Report | Prepare a detailed summary of current market trends |
| Personal Business Letter | Invite the major sponsor of your signature product to a luncheon in their honor |
| Memo | Used to notify staff of a change in attendance policy |
| Business Letter | Preprinted Letterhead Stationary |
| Parts of a Letter | Inside Address |
| Parts of a Resume | Education |
| Parts of an Agenda | List of topics |
| Parts of a Report | Parenthetical Citations |
| Parts of a Memo | TO |
| Table of Contents | Topics and Subtopics included in a document |
| Message | The letter content |
| Reference initials | The initials of the typist |
| Mail merge | A feature that allows a user to create mass mailings of letters |
| Macros | Tool that allows the user to program repetitive tasks into the computer's memory so that they can be quickly accomplished |
| Track Changes | Feature used when editing documents that allows the user and other editors to view changes made to a document |
| Search and Replace | Feature that allows global edits to a document |
| Format Painter | Feature that allows a user to copy the format of text to other areas in a document |
| Comments | Feature used to add editorial remarks to a document |
| Templates | Used to automate the creation of documents |
| Wizards | Used to automate the creation of a documents |
| Underline | Used to indicate links to web pages |
