| A | B |
|---|
| population migration | mass movement of people |
| cultural diversity | ethnic, gender or socioeconomic |
| family demographics | characteristics, such as size, growth and financial status |
| service influx | companies required to provide better services |
| global competition | competing (selling products) around the world |
| effectiveness | causing an intended result |
| efficiency | achieve a desired result without waste |
| workplace technology | enables people to work faster and more accurately |
