| A | B |
|---|
| be proactive | take responsibility for your actions |
| begin with the end in mind | allows you to live your life with hope and a purpose |
| put first things first | the strength to say yes to important things and no to less important things |
| win-win | getting along well with other people |
| seek first to understand, then to be understood | listen first, talk second, see things from another persons point of view before sharing your own |
| synergize | when two or more people work together to create a better solution than either could alone |
| sharpen the saw | renewing yourself and balancing the key areas of your life: physical, mental, social/emotional, and spiritual |
| pagadigm | is the way you think about and see things |
| principle | a natural law or basic truth |
| private victory | self-mastery, winning the battles within yourself |
| reactive | acted upon and controlled by events and emotions |
| personal mission statement | a personal credo or motto that states what your life is about |
| public victory | success with other people; your ability to get along with others |
| win-lose | when people only want to win and don't care if others lose |
| lose-win | when people allow others to win even when it means they lose |
| lose-lose | when people believe that if they go down, then others must go down with them |
| mirroring | repeating back in your own words what another person is saying and feeling |
