| A | B |
| To use products safely | the responsibility of consumers to use products as they are meant to be used |
| To find and use information | the responsibility of consumers to compare and evaluate different brands and models |
| To choose purchases carefully | the responsibility of consumers to use buying power intelligently to encourage ethical business practices and safe, reliable products |
| To speak up | the responsibility of consumers to pursue remedies when products and services don’t meet expectations |
| To seek redress | the responsibility of consumers to remedy a wrong |
| To learn | the responsibility of consumers take advantage of consumer skills |
| To reward good service | the responsibility of consumers to be courteous and responsive to businesses in return |
| To promote a healthy, caring relationship with the environment | the responsibility of consumers to respect the earth and overall environment by measures |