A | B |
Right to be safe | the right of consumers to protected against products that are hazardous |
Right to be informed | the right of consumers to be protected against dishonest advertising, labeling, or sales practices |
Right to choose products and services | the opportunity to select from a range of goods and services, and a place of purchase |
Right to be heard | the right of consumers to know that their interests will be considered in the making of laws |
Right to redress | the right of consumers to swift and fair remedies for wrongs that that are done |
Right to consumer education | the right of consumers to learn to be an effective consumer |
Right to service | the right of consumers to expect convenience, courtesy, and responsiveness from businesses |
Right to a healthy environment | the right of consumers to live and work in a healthy and non-threatening environment |