| A | B |
|---|
| A popular on line services are American Online, and Yahoo | True. |
| Videoconferencing is an advantage to business people because it: | Saves time and travel expense. |
| One of the major reasons for the increased use of telecommunication is: | Speed. |
| Web browsers, chat rooms and discussion groups are all telecommunication services: | True. |
| Telecommunications services allow you to: pay bills, read daily news, and research information using an online reference book. | True. |
| The most used function of telecommunications is: | E-mail. |
| A typical e-mail message looks very similar to a: | Memorandum. |
| The guide words that all e-mail messages contain are: | To, subject, attachment, carbon copy (CC). |
| A place where e-mail is received is called a: | Mailbox. |
| An e-mail will have the following symbol. | The @ symbol. |
| Examples of the location of a server for an e-mail or URL address: | .com, .edu, .gov. |
| When you send an angry or insulting message directed toward one person it is called: | Flaming. |
