| A | B |
|---|
| Hierarchy of needs | placing needs in order of importance starting with basic human needs |
| Job satisfaction | the amount of enjoyment that a worker gets out of doing a particular job |
| Motivation | in work the desire to complete a task |
| Demotivate | making workers want to work less. |
| Incentives | extra benefits are awarded when targets are reached |
| Commission | a payment based on a % value of sales |
| Autocratic | a leader who tells others what to do without consulting them |
| Democratic | a leader who seeks the views of other workers before making a decision |
| Laissez-faire | a leader who tends to allow others to make their own decisions |
| Leader | someone who who organises others and makes decisions |
| Confident | Sure of oneself, having no uncertainty about abilities. |
| Cooperative | Working or acting together willingly for a common purpose or goal. |
| Courage | To act inaccordance with one's own beliefs in spite of criticism from others. |
| Dependable | Capable of being depended on and worthy of trust. |
| Honesty/Integrity | Upright, fair, truthful, sincere, frank, free from deceit or fraud. |
| Intelligence | Having good understanding or high mental capacity. Quick to comprehend information. |
| Initiative | Lead to action, readiness, ability to start an action without guidance, responsible with decisions. |
| Judgement | Ability to make decisions, forma an opinion objectively and wisely, good sense, discretion. |
| Objectivity | A person's actions are intended to attain or accomplish a goal and they are not influenced by personal feelings, only the facts. |
| Organized | Arranged, clean, order or structure, things are in correct order or follow a set of rules. |
