| A | B |
|---|
| personal business letter | a letter written by an individual and sent to a business |
| block formatting | all parts of the letter begin at the left margin |
| return address | the address of the person writing the letter and is keyed above the date |
| typist initials | the initials of the person keying the letter |
| complimentary close | examples: sincerely, truly yours, in regards |
| salutation | greeting: To Whom it May Concern, Dear, Ladies and Gentlemen |
| letter address | the address of the person receiving the letter |
| quadruple space | four enters after the date and closing |
| double space | after each part except between the signature line and the title line |
| 2 inches | the standard amount of space from the top of the page |
| letterhead | A place on the letter than ususally includes a company's name or a person's name and the address. Also, it usually includes phone numbers. |
| dateline | the month, day, and year (the first line of a letter) |
| body | the part of the letter that contains the message of the letter |
| signature | hand written on the letter by the writer of the letter |
| enclosure notation | typed after the reference initials to let the reader know other items are included with the letter/memo |
| attachment notation | typed after the typist initials to let the reader know other items are stapled or paper clipped to the letter/memo |
