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Consumer Behavior #5

AB
CLASSICAL CONDITIONINGconditioning due to paired stimuli; studied by Pavlov & Watson
CLUTTERexcessive advertising which makes it difficult to perceive one particular ad
FRONTAL LOBEthe cerebral lobe which processes emotion
OCCIPITAL LOBEthe cerebral lobe which processes vision
TEMPORAL LOBEthe cerebral lobe which processes hearing
HIPPOCAMPUSthe part of the brain that consolidates memory
ZAPwhen a consumer ignores an advertisement
LIMBIC SYSTEMthe thalamus, hypothalamus and amygdala form this system
MNEMONICa technique for improving memory
MRIa brain scanning technique which can show a consumer's interest in a product
ILLUSIONa mismeasurement of a stimulus
INSTINCTan inherited behavior which is complex and rigidly patterned
OPERANT CONDITIONINGconditioning using reinforcement, studied by Skinner
NEGATIVE REINFORCEMENTremoval of an adversive stimulus
WATSONpioneer U.S. psychologist, studied classical conditioning, went into advertising
SKINNERU.S. psychologist who developed operant conditioning
PAVLOVRussian physiologist who studied classical conditioning
SUBLIMINALperception below the conscious level
PSYCHOPHYSICSthe scientific study of sensation
PROSPECTIVE MEMORYmemory for future acts & intensions


Professor of Psychology
Crafton Hills College
Long Beach, CA

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