| A | B |
| Empower | To give power or authority. |
| Consulting | Providing opinion, advice, counsel and to deliberate together. |
| Characteristic | A feature that helps to distinguish a person or thing; distinctive |
| Democtratic | Characterised by the principle of political or social equality for all. |
| Autocratic | A ruler having unlimited power; a despot. A person with unlimited power or authority. |
| Legitimate | In accordance with established rules, principles, or standards. |
| Charismatic | Compelling attractiveness or charm that can inspire devotion in members of a team or group. |
| Participative | Relating to, or being a style of management in which subordinates participate in decision making. |
| Laissez-faire | A manager who leaves the decision making and the responsibility for decisions made to others. |
| Valuing | The relative worth, merit, or importance of a member of a team or organisation. |
| Encourage | To inspire with hope, spirit, or confidence. |
| Interpersonal skills | The skills used by a person to properly interact with others. |
| Conflict | To come into collision or disagreement; be contradictory, at variance, or in oppostion; clash. |
| Body language | A form of mental and physical ability of human non-verbal communication, consisting of body posture, gestures, facial expressions, and eye movements. |
| Audit | A examination of something to see if it is true and fair. |
| Problem solving | Using generic or ad hoc methods, in an orderly manner, for finding solutions. |