| A | B |
| bullets | used to list items using a symbol |
| hanging indent | used most often in reference materials |
| endnotes | source references placed at the end of a document |
| footnotes | source documents placed at the bottom of the same page |
| Paragraph Headings | keyed at the beginning of a paragraph to give the reader a quick idea about the content of the paragraph |
| tabs | used to align data into groups leaders can be used to guide the reader |
| leaders | series of periods between two set of tabs |
| word wrap | automatic continuation of text to the next line |
| quadruple space | hit enter four times and leave three blank lines |
| double space | hit enter twice leaving one blank line |
| enclosure notation | indicates an item is enclosed in the letter |
| closed punctuation | colon keyed after salutation and comma after close |
| open punctuation | no colon or comma after salutation and close |
| salutation | greeting of a letter double space below the inside address |
| body | main text of letter |
| line spacing | set for single, double or triple |
| Complimentary close | ending of a letter |
| keyed name | author's typed name |
| citation | a quotation from or reference to a book, paper, or author, especially in a scholarly work. |
| bibliography | a list of the books referred to in a scholarly work, usually printed as an appendix |
| table of contents | a list of divisions (chapters or articles) and the pages on which they start |
| MLA | Modern Language Association for preparing scholarly manuscripts and student research papers |