| A | B |
|---|
| Assembly | A group of components that are put together to make a system or subsystem. |
| Brand Loyalty | When a consumer generally purchases products or services from or made by the same manufacturer. |
| Breakdown | When a component or system is not functional, is worn out or used up. |
| Computer Control | A manufacturing procedure that allows a designer to develop and program a piece of equipment to complete parts using the computer to control the machine components. |
| Custom Manufacturing | Custom manufacturing is a process that involves specialization in the process of creating a specific product. The completed product is created in small batches or individually to meet a specific need, rather than for mass production and sales. |
| Customer Service | Providing a service experience to the consumer, before, during and after a purchase, such as helping someone to decide on a product, treating the customer with respect during the sale and providing replacement parts. |
| Functionality | The quality of a product or service that meets the needs or purpose of the consumer well. |
| Interaction | The direct effect that one component or subsystem has on another system. |
| Malfunction | When a component, system or subsystem malfunctions, it is no longer working properly or as it should. |
| Robotics | A machine that is capable of doing the work of a person, controlled by programming or hardware to complete a specific task , often one that is repetitive, difficult or dangerous for a person. For example, a robotic arm on an assembly line can weld in places that are difficult or dangerous for a person to be. |
| Service | In this case, service is referring to the continued customer service after a sale, such as visiting a home to repair a malfunctioning appliance. |
| Subsystem | A smaller system that is part of larger system, such as a braking system being part of the larger system of a car. |
| Troubleshooting | The process of finding problems or malfunctions within a system and correcting them to restore system functionality. |
| Warehouse | A storage facility for goods and services, a central location for shipping. |
| Warranty | A written guarantee or promise from the manufacturer to the consumer to repair or replace a product if it proves to be faulty. |
| Adaptation | When a product or system is changed or innovated to meet a new purpose, it is adapted. |
| Model | A three-dimensional representation of a product or system |
| Obsolete | A product that is no longer in use, old-fashioned or out of date. It is important to note that the product can be functional, but it becomes unfashionable or unusable due to product needs. For example, a cassette tape player may be functional, but it becomes unusable because cassette tapes are no longer produced. |
| Proof of Concept | A test of an idea, demonstrated by a completed prototype, showing how an object or system will function. |
| Prototype | The original model of a product or system, used to plan production and troubleshoot problems. |
| Scale Drawing | A drawing that represents a person, place, object or system and is proportional to the original item. |
| State of the Art | The most current, highest level of development in a product service or system now. |
| STEM | The integration of Science, Technology, Engineering and Math in teaching and learning. |
