| A | B |
| aggregate | people who temporarily share the same physical space but do not see themselves as belongng together (p.106) |
| alienation | Marx's term for the experience of being cut off from the product of one's labor, which results in a sense of powerlessness and mormlessness. (p.144) |
| authoriatarian leader | a leader who leads by giving orders (p.121) |
| bureaucracies | formal organizations with a hierarchy of authority, a clear division of labor, impersonality of possitions, and emphasis on written rules, communications, and records (p.11) |
| category | people who have similar characteristics (p.106) |
| clique | within a larger group, acluster of people who choose to interact with one another; an internal faction (p110) |
| coalition | the alignment of some members of a group against others (p119) |
| coporate culture | the orientations that chaacterize corporate work settings (p116) |
| democratic culture | a leader who leads by trying to reach a consensus (p121) |
| dyad | the smallest possible group, consisting of two persons(p118) |
| electronic community | people how more or less reqularly interact with one another on the internet (p111) |
| group | people who think of themselves as belonging together and who interact with on another (p106) |
| groupthink | Irving Janis's term for a narrowing of thought by a group of people, leading to the perception that there is only one correct answer; in groupthink, to suggest alternatives becomes a sign of disloyalty(p125) |
| leader | someone who influences other people (p121) |
| triad | a group of three people (p119) |
| dividion of labor | how work is divided among the members of a group(p90) |
| role | the behaviors, obligations, and privileges attached to a status(p85) |
| society | a group of people who share a culture and a territory (p85) |
| status | the position that someone occupies; one's social ranking (p83) |
| status set | all the statuses or positions that an individual occupies (p83) |