| A | B |
|---|
| love and be loved, belong to a group, feel worthwhile | 3 basic emotional needs of human beings |
| heart rate increases, muscles tighten, more alert | 3 things that may happen to body when you are stressed |
| headache, depression, diabetes, heart disease | health problems related to stress |
| gambling, overeating, not eating, too much sleep | 3 negative coping strategies to deal with stress/anxiety |
| keep out of trouble, hurting another person, getting hurt yourself | 2 reasons to keep anger in |
| release tension, solve a problem, letting someone know how you feel | 2 reasons to let anger out |
| talking, deep breathng, positive thinking | 3 positive methods for staying in control when you are angry |
| message sent, message received | 2 thngs that have to happen for effective communication to occur |
| be specific, don't mix message, ask questions | 3 things that are important for the person sending the message |
| pay attention, actively listen | 2 things important for the person receiving a message |
| open: person must respond more than just yes/no; closed: responds with a yes/no | difference between open-ended question and a close-ended question |
| making a request, expresing how you feel, saying no | 3 times in which it is helpful to be assertive |
| flattery | say nice things |
| reasoning/facts | use logic |
| popularity | how well you are liked |
| bandwagon | everybody is doing it |
| sugar coating | only point out the good/positive, not bad/negative |
| belittling | making someone feel small/worthles |
| stay calm, keep other person calm and listen, be assertive, solve problem together | 4 steps on how to work through a conflict with another person |
| assertive | bold, confident, respectful |
| aggressive | combative, hostile |
| passive | lacking will, not resisting/responding |
| mixed message | 1 meaning verbally, another nonverbally |
| rage | violent, uncontrolled anger |
| negative coping | offers short term relief, makes problem worse |
