| A | B |
|---|
| Account numbers begin with VOL or VSP | Volunteer Advantage |
| Formerly known as ScreenNow or Business Edition | Employment Advantage |
| Client ID used internally when logging into Informus Admin | empsupport |
| Passwords must contain 3 of these 4 character sets | Capital letter, lower case letter, number, special character |
| Account numbers begin with SCN | Employment Advantage |
| Option used in Informus Admin if a database search was processed but didn't report to the client due to a system issue | Bump a Request |
| Informus Admin option used if the client is receiving an error and cannot login because they failed to properly log out from their previous session. | Remove Cache Files |
| Informus Admin option used to move archived reports back to the client’s current report list | Restore from Archives |
| Informus Admin option used if an old report does not automatically archive | Remove a Request |
| Tool where the User ID Request Form can be found if an Informus client wants to add a user to their account. | Confluence |
