| A | B |
| influence | The power of someone or something that affects you directly or indirectly |
| motivation | influences that may have a greater effect on your behavior and decisions |
| mentor | a person who supports you through listening and advising |
| values | principles and qualities important to you |
| culture | your social, ethnic, and religious backgrounds influences that have certain beliefs and behaviors |
| social environment | the community where you live and work, along with your lifestyle choices |
| work environment | the surroundings anconditions of your workplace |
| intrinsic rewards | rewards with incentives built in |
| extrinsic rewards | external rewards |
| search engine | a web site that gathers and lists information available on the Internet |
| wikipedia | a web site that is a free encyclopedia created by its users |
| URL | the web site address |
| blog | an online journal written for others to read and regularly updated |
| wiki | a web site that is created by a person or group that users can edit |
| social media | a type of web site that offers interaction through electronic comments and discussions |
| social networking | sites that allow users to build a profile and connect with others |
| microblog | a blog limited to a certain number of characters |
| smartphone | a type of mobile phone that has capabilities beyond communication, photos, and video |
| apps | software shortcuts to assist with business or entertainment |
| quick response code | a square bar code that automatically gives you information and/or links you to a web site’s URL |