| A | B |
|---|
| Total Management Quality | Long-term commitment to quality, customer satisfaction, and employee morale |
| Mid-managers | Managers who spend most of their time on one management function, such as planning or controlling |
| NCAA | Regulates collegiate athletics |
| Regionalizing | Setting geographic limits on recruiting and travel for athletic departments at universities |
| Title IX | Law that sets parameters for female sports that must be met by athletic programs at universities |
| Supervisors | Managers who work directly with employees to translate the athletic department’s plan into action |
| Executives | Top-level managers who spend most of their time on management functions |
| Tiering | Funding five or six sports at a high level, five or six at a medium level, and five or six at a low level |
| Strategic Planning | looks at the long-term big picture for the entire business |
| Mission | the most important purposes or directions, for the organization |
| Operational Planning | Includes short-term activities for each part of the business |
