| A | B |
| hearing | physical process of detecting sound |
| listening | conscious mental effort to understand what you hear |
| receiving | 1st phase of listening |
| attending | 2nd phase of listening |
| understanding | 3rd phase of listening |
| recalling | 4th phase of listening |
| interpreting | putting info into a form |
| information overload | too much info at one time |
| bias | preconceived opinion |
| read the directions | first thing you should do with a test |
| flashcards | good study tool |
| leaving an answer blank | forgetting to double check |
| test anxiety | not studying enough will cause this |
| qualifiers | words like "never" OR "always" |
| analyze | essay direction word |
| DETER | strategy for taking tests |
| examine | looking over test before you start |
| Time | most important plan on essay tests |
| Easiest | answering questions you know |
| Review | checking over answers |