| A | B |
| hearing | physical process of detecting sound |
| listening | active process of effort to understand what you hear |
| receiving | 1st phase of listening |
| attending | 2nd phase of listening--desire to learn |
| understanding | 3rd phase--interpretation of message |
| recalling | 4th phase--remembering |
| bias | prejudiced opinion |
| interpreting | putting info into a form you understand |
| information overload | too much info at one time |
| 70 | % listener hears |
| 50 | % listener remembers |
| listening | one part of communication |
| DETER | strategy for taking tests |
| directions | 1st read test directions very carefully |
| examine | look at entire test before you start |
| time | budget the amount of time on each questions |
| easiest | answer the items you know first |
| review | check over all your answers before you turn test in |
| explain | essay ? that dictates you provide facts |
| compare | essay test ? that tells you to show how 2 or more things are similar/differenct |
| Multiple Choice ? tip | try to answer before looking at choices |
| True/False ? tip | Statements use qualifiers like "always" |
| short answer ? tip | look for hints grammatical hints |