| A | B |
| down payment | a portion of the total cost of an item that must be paid at the time of puchase |
| impulse buying | purchasing items on the spur of the moment |
| open dating | labeling method that indicates the freshness, shelf life of a perishable product |
| unit pricing | standard unit of measurement to compare the prices of packages that are different sizes |
| rebate | a partial refund of the price of a product |
| warranty | a written guarantee from the manufacturer od distributor that states the condition under which an item can be returned, replaced, or repaired |
| service contract | a separately purchased agreement by the manufacturer to cover the cost of repairing the item |
| fraud | dishonest business practices that are meant to deceive, trick, or gain an unfair advantage. |
| mediation | an attempt by a third party to resolve a conflict |
| arbitration | a process whereby a conflict between a customer and a business is resolved by an impatial third party whose decision is legally binding |
| small claims court | a court that deals with legal disputes that involve amount below a certain limit |
| class-action suit | a legal action on behalf of all the people who have suffered the same injustice |
| leagal aid society | a network of community law offices that provide free or low-cost legal assistance |
| approach | method |
| transactions | an activity that has an effect on the financial situation of a business |
| document | to record an action or process |
| eligible | qualified |
| marginal cost | the increase or decrease of the cost of a particular action |
| marginal benefit | the increase or decrease of the benefit of a particular action |
| economics | the stludy of the decisions that go into making, distributing, and using goods and services |