| A | B |
| downloading | receiving a file from online |
| uploading | sending a file online |
| BBS | Bulletin Board System |
| Sysop | System Operator |
| ANSI | American National Standards Institute |
| Xmodem | most widely used protocol on a BBS |
| Ymodem | a protocol that allows you to download more than one file at a time |
| Zmodem | most recent and advanced protocol |
| Viruses | programs designed to perform a destructive act on your computer files |
| Copyright | the law that protects software |
| Shareware | allow you to use the program for a period of time & send money if you want it |
| freeware | software that is free for anyone to use |
| domain name | a part of the email address that describes your location |
| descriptive name | part of the email address such as .com, .net |