| A | B |
|---|
| Planning | Analyzing information, setting goals, and making decsions about what needs to be done. |
| Organizing | Identifying and arranging the work and resources to achieve the goals that have been set. |
| Staffing | All of the activities involved in obtaining, preparing, compensating the employees of a business. |
| Implementing | The effort to direct and lead people to accomplish the planned work of an organization. |
| Controlling | A methodical process through which managers monitor employees and their activities to ensure that they are in alignment with the company's objectives |
| Executives | Top Level Managers with the most responsibility |
| Supervisors | First level of mangement - usually responsible for the work of a group of employees. |
| Leadership | The ability to motivate individuals and groups to accomplish important goals. |
| Human Relations | The way people get along with each other. |
| Influence | Enables a person to affect the actions of others. |
| Ethical Business Practices | To ensure that the highest standards of conduct are observed in a company's relationships with everyone. |
| Core values | The important principles that guide the decisions and actions in the company. |
