| A | B |
|---|
| Management | The business function of planning, organizing and controlling all available resources |
| Vertical Organization | A hierarchical, up-and-down organizational structure in which the tasks and responsibilities of each level are clearly defined |
| Top Management | Those who make decisions that affect the whole company *CEO, President, CFO, VP, etc.* |
| Middle Management | Employees who implement the decisions of top management; Plans how the department under them can work to reach top management’s goals |
| Supervisory-Level Mangement | Managers supervise the employees who actually carry out the tasks determined by middle & top management |
| Horizontal Organization | Top management shares decision making with self-managing teams of workers who set their own goals and make their own decisions |
| Empowerment | Encourages team members to contribute to and take responsibility for the management process; reinforces team spirit |
| Planning | Involves setting goals and determining how to reach them |
| Organizing | Includes establishing a time frame in which to achieve a goal, assigning employees to the project & determining a method for approaching the work |
| Controlling | The process of setting standards & evaluating performance |
| Mission Statement | A description of the ultimate goals of the company |
| Exit Interview | A meeting that occurs when an employee leaves a company in order to gain employee/ manager feedback |
