| A | B |
|---|
| The levels of management in an organization can be described as a management | pyramid |
| keep the business focused on where it wants to be in the future and the results it expects to achieve | goals |
| this aspect of management involves much more than just telling employees what to do | communication |
| With mass production, the cost of goods manufactured does what for each product made | decreases |
| The most challenging way to obtain increased | reorganizing |
| start and leave work early or start and leave work late are both allowed schedules for employees on what kind of schedule | flexible |
| ethical problems are likely to arise for firms involved in international business because of differences in | values |
| one reason a partnership maybe discontinued | if one partner dies |
| stockholder get how many votes per share owned | one |
| In the near future, the percentage of women in the workforce will be about | 50% |
| originated the idea of paying employees using a piece rate | Frederick W. Taylor |
| levels of management involved in decision-making | all levels of management |
| final step in the decision-making process | select the best solution |
| second step in problem solving | list possible solutions |
| done after the best solution has been selected and implemented | study the results and make necessary changes |
| is directly related to the success of the organization, have certain characteristics that effective leaders possess, requires excellent human relation skills | effective leadership |
| seeing all sides of a problem and not making biased judgments or statements | objectivity |
| Managers allow employees a great deal of control over their own work and do not supervise them closely if the managers believe that employees | enjoy their work |
| employees enjoy their work more when managers | involve them in decisions |
| most flexible organizational structure | matrix organization |
| Activities in the underground economy are not | taxed |
| As the standard of living increases, the birth rate usually | drops |
| more variety in their work. participate in decisions affecting their work lives, participate in wellness programs | what employees want |
| The branches of an international firm | subsidiaries |
| The selling price is designed to drive domestic producers out of the market | dumping |
| American companies cannot conduct business in Cuba because of | an embargo |
| One of the main reasons many proprietorships fail within a short time | the owner lacks needed skills |
| An official document giving power to run a corporation | charter |
| advantage of corporations in relation to partnerships | shareholders can transfer ownership easily |
| common set of activities that make up an important part of a manager’s job | management role |
| A computer-based system that stores, organizes, and provides information about a business | management information system |
| A difficult situation requiring a solution | problem |
| A procedure that evaluates the work and accomplishment of an employee and provides feedback on performance | performance review |
| A sign or indication of something that appears to be the problem | symptom |
| A systematic way to explore the consequences of specific choices using computer software | what-if-analysis |
| Managing work schedules to achieve maximum productivity | time management |
| An experienced manager who meets regularly with a new manager to provide feedback and advice | work coach |
| The fundamental guidelines for the decisions and actions of managers | management principles |
| The process of making sure work meets acceptable standards | quality control |
| Limits placed on the quantity of items permitted to enter a country | quota |
| Occurs when a government bars companies from doing business with particular countries | embargo |
| Single new currency adopted by many EU members | euro |
| Goods and services purchased from other countries | imports |
| Value of one country’s currency expressed in the currency of another country | exchange rate |
| Foreign location where a company has facilities | host country |
| Taxes on foreign goods that protect domestic industries and earn revenue | tariffs |
| Arrangement in which two or more firms share profits and the costs of doing business | joint venture |
| Country in which a company has its headquarters | home country |
| Foreign branches of a company that are registered as independent legal entities | subsidiaries |
