| A | B |
|---|
| human relations | how well people get along with each other when working together |
| team building | getting people to support the same goals and work well together to accomplish those goals |
| autocratic leader | a leader who gives direct, clear, and precise instructions |
| leader | manager who earns respect and cooperation of employees to effectively accomplish work of the organization |
| Business plan | a written description of a business, its objectives, and how those objective will be achieved |
| vision | a broad long-term inspiration behind a company’s existence |
| budget | a written financial plan for business operations developed for a specific period of time |
| accountability | obligation to accept responsibility for the outcomes of an assigned task |
| authority | the right to make a decision about how repsonsibilities should be accomplished |
| process improvement | efforts to increase the effectiveness and efficiency of specific business operations |
