| A | B |
| Basics | Aspects of the basic employment relationship such as pay, benefits, performance evaluations, etc. |
| Communication | The flow of non-systematized information. |
| Customer | The recipient of the goods and services provided. |
| Data/Information | The flow of systematized information. |
| Environment | The conditions with work take place. |
| Equipment | The machines and tools needed to perform work. |
| Finances | The financial condition of the organization as a whole. |
| Leadership | Anyone in a leadership role (including management, supervisors and team leaders). |
| Safety/Security | Job-related risks to the individual's personal well being. |
| Staffing | The number of people available to perform work. |
| Systems/Procedure | The methods surrounding the organization, regulation and flow of work. |
| Teamwork | People working together to reach a common goal. |
| Training | The formal preparation to perform a job or task. |
| Work Itself | The overall perception of a given job. |