| A | B |
|---|
| Controlling | Management task of measuring actual results with expected results |
| Coordinating | Management task of assigning work and organizing people and resources to achieve objectives |
| Directing | Task of supervising, scheduling, and disicplining employees |
| Empowerment | Redistribution of power within an organization enabling workers to perform their jobs more efficiently |
| Evaluating | Reviewing progress, measuring performance, and assessing the effectiveness of programs |
| Hospitality | The cordial reception of guest |
| Management | Using resources to achieve organizational goals |
| Organizing | Assembling and using limited resources to achieve organizational objectives |
| Planning | Creating goals and objectives and programs of action to achieve these goals and objectives |
| Staffing | Management activity of recruiting and hiring applicants |
| Orientation | Used to properly introduce new employees to the organization. |
| Job description | List of required job tasks for each job |
| Job specification | Personal qualities judged necesary for successful job performance |
| Delegation | Passing authority down the organization |
| Owners | The stockholders in a corporation |
