| A | B |
| attendance policy | a company's written plan and procedures for handing employee attendance. |
| context clues | hints about the meaning of a word found in the surounding words in the sentence or paragraph |
| e-mail | written communication sent by a computer; short for electronic mail |
| icon | a small picture on a computer screen that stands for a program or command |
| main idea | the most important point a writer is making |
| manual | a small reference book, giving training on how to do something or information about a company and its policies; handbook. |
| menu | a list that appears on a computer screen from which the user can choose a program, command or file |
| paycheck stub | a table that accompanies a paycheck and details income and deductions |
| resource | anything a person can use--a book, person, computer--to get needed information |
| safety policy | a company's written plan and guidelines for employee safety |
| scan | to move the eyes over a page of reading material, looking for key words or phrases, in order to located specific information |
| skim | to quickly read over any titles, headings, and pictures or charts to get a general idea of what it is about |
| strategies | methods a person uses to better understand what he or she reads |
| troubleshooter | a worker who locates problems and solves them. |
| stabilize | make stable and not likely to fall |
| mast | support pole |
| database | a collection of information that can be organized in different ways |
| field | an area in a computerized form, sometimes appearing as a colored box, which requires a specific piece of info |
| inventory | a list of the goods that a store or business currently has in stock |
| keyboard | the part of a computer with letters, numbers, and function keys for inputting information |
| monitor | the part of a computer with a screen that displays stored information |
| purchase order (p.o.) | a form used to list one or more items to buy |
| work schedules | charts showing employees' assigned work hours |
| diagram | a drawing or sketch showing how something works or showing a realtionship between parts |
| flowchart | a kind of pictorial instruction that shows the steps in a process or procedure |
| invoice | a bill for goods or services purchased. Also called a billing form. |
| legend | the explanation of symbols used on a diagram, chart, or map. Sometimes called the key. |
| sequence | a specific order |
| specifications | a written set of directions or a diagram; specs |
| troubleshooting guide | a chart in a product manual that gives options for finding and correcting a problem. |
| visualize | to picture something in one's mind |
| work orders | written instructions to perform specific job tasks |
| appendix | a section at the back of a book that contains additional related info |
| directories | books listing the names, phone numbers of workers in a company or groups in a certain industry. |
| glossary | a section in the back of a book that contains special words and their definitions |
| help screen | a set of instructions on a computer screen that gives step-by-step directions on how to do something on the computer |
| index | a section at the back of a book that alphabetically lists topics and subtopics covered in a book and the page number where they can be found |
| MSDS | Material Safety Data Sheet; a document from the maker of a hazardous substance that gives instructions on how to use, handle, and dispose of the substance safely |
| product information sheet | documents listing part of a company's product line, along with product specifications, prices, and ordering and shipping info. |
| product specifications | a particular product's characteristics, including size, weight, color, and uses. |
| reports | documents that give new information about a company's procedures or performance |
| table of contents | a section at the front of a book listing in order the main parts of the book, including section or chapter titles, and the number of page on which each begins. |