| A | B |
| Altruistic | Concerned with others’ welfare |
| Americans with Disabilities Act of 1990 | A law that protects workers with physical and/or mental disabilities from discrimination |
| Bankruptcy | A state of debt that cannot be resolved |
| Business ethics | The basic principles that govern a business’s actions |
| Code of ethics | A set of rules for governing behavior |
| Consequence | The result of an action |
| Customer loyalty | The customer’s preference for a business; usually expressed in regular purchases from the business |
| The customer’s preference for a business; usually expressed in regular purchases from the business | The customer’s preference for a business; usually expressed in regular purchases from the business |
| Ethics | The basic principles that govern your behavior |
| Fraudulent | Deceitful; dishonest |
| Illegal | Prohibited by law |
| Integrity | Adhering to an established set of personal ethics and sound moral principles |
| Investors | Those who invest their funds in a business; may be owners or stockholders |
| Legal | Acceptable under the law |
| Obligation | Duty; requirement |
| Philanthropic | Voluntarily generous |
| Productivity | The amount and the value of goods and services produced (outputs) from set amounts of resources (inputs) |
| Profitability | The degree or level of profit of a business or a product |
| Risk | The possibility of loss or failure |
| Sarbanes-Oxley Act | A U.S. regulation mandating that public businesses comply with specific accounting requirements |
| Social responsibility | The duty of business to contribute to the well-being of society |
| Stakeholders | People or businesses who are affected by a company’s success or failure |
| Unethical | Lacking morals; wrong |