| A | B |
|---|
| Ethnocentrism | Believing that YOUR personal values & beliefs are the ONLY right way. |
| Family Involved | Get their _____ _____, and keep them in the loop. |
| Stereotype | Usually negative, blanket statement about all persons from a cultural group |
| Culture Shock | Being overwhelmed by extreme cultural differences |
| Mental Illness | A stigma; in some cultures, having a _____ _____ shames a person – may prevent them from seeking help |
| Gender Roles/Expectations | An example: The males in a family may be expected to be “strong”, and would be looked down on if they asked for help. |
| Outward Expressions | Not all cultures will openly display emotions, feelings – keep them hidden, harder to pull out of them. May be very private, not willing to talk to outsiders. |
| Eye Contact & Touch | Is not always good to implement or avoid; follow their lead. |
| Treatment Preferences | Some cultures have _____ for who will _____ them, and in what form the _____ comes – may not be open to “Western medicine”. |
| Respect for Authority | Some cultures will agree with _____ figures out of _____, NOT out of understanding |
| Language Barrier | Use a translator, family member – do NOT speak slowly or louder, or use only hand gestures (may not mean what you think!) |
| Cultural Competence | The goal is to adapt all nursing care to client’s needs & preferences |
| Respect | Show _____ for patient’s beliefs and practices. |
| Understanding | Gain an _____ of your own cultural biases |
| Awareness | Acquire an _____ of cultural differences in your clients |
| Appreciate | _____ why patients are doing what they’re doing – don’t have to agree |
| Nonverbal | Pay attention to patients’ _____ communication AND yours |
| Cultural Blindness | Ignoring differences, and trying to treat everybody the same. (Standardized tests…) |
