| A | B |
| active listening | a listening skill that supports children and encourages them to solve their problems |
| authoritarian | discipline style that demands compliance and obedience without regard to child’s individual wants or needs |
| authoritative | discipline style that establishes clear expectations and follows through with enforcing limits, while respecting the child |
| distraction | technique where the adult draws the child’s attention away from one task and onto another |
| I-messages | simple, specific statements made to express annoyance with the child’s behavior |
| limit setting | establishing and enforcing rules and expectations for behavior |
| modeling | child learns behavior by watching others demonstrate it |
| natural consequences | penalty caused by a natural event that teaches the child to be responsible for their own behavior, without adult intervention |
| permissive | discipline style that provides a lot of freedom, tolerates all behaviors |
| problem prevention | technique that anticipates and forestalls mis-behavior by arranging room, schedule, activities and supervision |
| punishment | a negative, often hurtful action done with the goal of eliminating misbehavior |
| redirection | technique of encouraging a child to change from a negative activity to a positive activity |
| reinforcement | a negative or positive action that increases the probability of a child’s behavior being repeated |
| response cost | losing privileges to weaken an inappropriate behavior |
| teach social skills | explaining and demonstrating how to perform skills such as turn-taking, sharing and cooperation |