| A | B |
|---|
| Total Quality Management | Managements philosophy stressing delivery of a quality product. |
| Brainstorming | Unrestrained offering of ideas. |
| Time management | A skill that enables you to manage time efficiently. |
| Effectiveness | The practical and productive effect of a procedure. |
| Efficiency | Producing desired results with the least output. |
| Flextime | Readjusting working hours to accommodate employee and employer. |
| Orientation | Becoming familiar with a situation |
| Executive | Person who manages business affairs. |
| Priorities | Tasks ranked in order of importance. |
| Time distribution chart | Chart designed to show distribution of work and time. |
| Electronic calendar | Computer-based personal calendar. |
| Clean desk policy | Office policy dictating employees leave their desks clear or tidy. |
| Purge | To get rid of. |
| Manager | Person in charge of a specific task or group. |
| Procrastination | Unproductive behaviour causing a delay in work. |
| Professionalism | Aspiring to meet the highest possible standards. |
| Supervisor | Person who watches the work of others. |
| To do list | Simple checklist of things to do. |
| Credenza | Sideboard or cabinet used as an extension of a desk. |
