| A | B |
|---|
| effective managers listen to this group of people for their opinions | employee |
| benefit of tarnaferring employees rather than hiring new ones | cheaper |
| number of errors acceptable on a resume' | ZERO |
| multiple people bargaining together as a unit | collective bargaining |
| a strike for higher pay has a higher likelihood for success when | the company is making money |
| unions still exist | today |
| a letter from a former employee that accompanies a resume' | reference |
| conducting multiple surveys at a time can help a manager detect trends in | employee satisfaction |
| this position is in charge of collecting payments from customers | accounts receivable specialist |
| striking against the government is | illegal |
| if the majority of your workers say their work load is unbearable you should as the manager | higher more people for that position |
| when comparing employees' education and experience the importance of both is determined by | the job position |
| name and dates of past employment are typically shown on | resumes |
| walking around and talking to employees or having employees fill out surveys | acceptbale ways of seeking employee feedback |
| if workers feel their work load is too light then that position is likely | overstaffed |
| employers must give their employees notice if they intend to do this | fire them |
| consequence of firing an employee without giving warning first | can sue for wrongful termination |
| responsible for collecting payments from customers | accounts receivable specialist |
| monitoring employee's performance and absences, giving guidance and firing when necessary | supervision activities |
| represent member's interestm collective baragaining, understanding issues of importance to employee | purpose of labor union |
| managers do not have the right to fire employees in occurence of this | striking |
| during a strike businesses typically lose | business and customers |
