| A | B |
|---|
| leader to whom people can turn if disagreements get out of control | mediator |
| occurs when a group is pulling in the same direction | cohension |
| restate what someone else said in your own words | paraphrase |
| people who don't know when to quit talking | dominators |
| enhances worker productivity | teamwork |
| a formal discussion during which invited experts deliver short speeches on a subject while standing and facing an audience | symposium |
| occurs when a group reaches nearly unnanimous | consensus |
| healthy if kept constructive rather than destructive | conflict |
| set of standards a solution must meet | criteria |
| ask for people's opinions of information | interpretive questions |
| another word for analyzing a problem | fact finding |
| the leader who gets the discussion started, keeps it moving and brings it to a close | moderator |
| procedure used to bombard a problem with fresh ideas | brainstorming |
| people who quibble about every detail | nitpickers |
| a seating arrangement which helps talk flow freely | circle |
