| A | B |
| Followership | displaying the attitudes, behaviors, and actions that help a leader succeed at leading |
| Readiness | how prepared a team member is to carry out a particular or tasks |
| Ability | the knowledge, experience, and skill a team member or a team brings to a task |
| Willingness | the degree to which a team member or a team shows confidence, commitment, and motivation to accomplish a task |
| Confidence | faith or belief that a person will act in a right, proper, or effective way; self-assurance |
| Proactive | taking the initiative and assuming part of the responsibility to make things happen |
| Situational leadership | a leadership model based on the concept that there is no single best way to influence and lead people |
| Relationship behavior | a leader's engagement in supportive, two-way communication with his or her team members |
| Empathetic | having the ability to understand; being aware of, and sensitive to, the feelings, thoughts, and experiences of others |
| Task Behavior | The leader's involvement in defining the duties and responsibilities of an individual or a group |