| A | B |
|---|
| the need to rely on one another | interdependence |
| stepping back to view and entire process to see how components connect | systems perspective |
| people who look on the bright side of things; glass half FULL | optimists |
| people who look on the dark side of things; glass half EMPTY | pessimist |
| illustration showing components of an organization & how they fit together | organizational chart |
| think things through & say things on purpose; NOT reacting quickly | acting with intention |
| using reasoning & evidence; asking good question; being rational & practicals, NOT letting emotions rule | critical thinking |
| refusal to complete task | insubordination |
| being CAREFUL about what is said or done | diligence |
| emplpoyee who ignores rule, violates policy, or breaks law | noncompliant |
| inappropriate relationship between personal interests & official responsibilities | conflict of interest |
| unwanted touching, sexually explicit texting or postings, or any action making someone uncomfortable | sexual harassment |
| person who exposes illegal/bad practices | whistleblower |
| moral behavior and qualities | character |
| capability of distinguishing wrong and right | morals |
| moral judgement that prohibits (prevents) violations rul | conscience |
| polite | courtesy |
| acceptable standards of behavior in polite society | etiquette |
| ALL members reach agreement | consensus |
| can be learned and improved; what you know | hard skills |
| involve personality. affects interactions with people; who you are | soft skills |
| ability to finlter out distractions, concentrate on task at hand, being careful to avoid errors | "present in the moment" |
| standards to protect privacy of personal health info are in ____ | HIPPA |
| seeks to improve medical / patient care with technology | HITECH (Health Information Technology for Economic and Clinical Health) |
| getting work done, goo attendance, initiative, reliability ALL show ___ | strong work ethic |
| based on impressions - less accurate | subjective |
| based on measureable facts- more accurate | objective |
| radiologist performing surgery: example of _____ | exceeding scope of practice - BAD!!! |
| a person with a higher rank | superior |
| a person with a lower rank | subordinate |
| Y/N? What you do after work does not impact your reputation | FALSE - 2 a.m. arrest for DUI can get you fired |
| things of great worth & importance are your _____ | personal values |
| how you dress & groom as well as your hygiene & posture are part of your _____ | professional image |
| being able to change & learn new things are your ______ | adaptive skills |
| often FALSE ideas about groups of people | steroetypes |
| managing your life OUTSIDE work is _____ | personal skills |
| frequently run by employers to look at potential employees | criminal background check |
| direct feedback concerning JOB PERFORMANCE from an employee's subordinates, peers, and supervisor, plus a self-evaluation | 360 degree feedback |
