| A | B |
| Bcc | Blind Carbon Copy |
| Ribbon | Places the basic commands you use the most on the Home, Send/Receive, Folder, View, and Add-Ins tabs. |
| Navigation Pane | Located on the left side of the Outlook window and provides centralized navigation to all parts of Outlook. |
| Reading Pane | You can read the entire message in this pane. |
| Contact | Any person or company in your Address Book. |
| spam | Electronic junk mail. |
| Quck Steps | Streamline common workflow tasks, such as moving a message to a particular folder, marking the message as Done, or replying to and deleting a message automatically. |
| Address Book | A collection of personal and professional contact information. |
| Contact Group | Collections of contacts that provide an easy way to send messages to everyone within a group or department. |
| Archiving | The process of organizing, storing, and saving old documents. |
| Appointment | An activity that involves only you at a set date and time. |
| Meeting | Includes a scheduled date and time, but includes other people and a place. |
| Event | Can last over one or more days, appears at the top of the Calendar beneath the affected days. |
| Resources | Rooms, materials, and/or equipment needed for a meeting, such as a conference room, computer, or large plasma screen. |
| Task | Any activity you want to perform and monitor to completion. |
| Journal | Record entries and document your interactions with contacts. |
| Notes | Electronic equivalent of using paper sticky notes as reminders. |
| Date Navigator | A small monthly calendar that appears in the Navigation Pane. |