| A | B |
|---|
| intrinsic reward | the personal satisfaction you feel when you perform well and complete goals |
| extrinsic reward | something given to you by someone else as recognition for good work |
| scientific management | studying workers to find the most efficient ways of doing things and then teaching people those techniques |
| time-motion studies | studies, begun by Frederick Taylor, of which tasks must be performed to complete a job and the time needed to do each task. |
| Principle of Motion Economy | Theory developed by Frank and Lillian Gilbreth that every job can be broken down into a series of elementary motions |
| Hawthorne Effect | The tendency for people to behave differently when they know they are being studied. |
| Maslow's Hierarchy of Needs | Theory of Motivation based on unmet human needs from basic physiological esteem needs to self-actualization needs |
| Motivators | In Herzberg's theory of motivating factors, job factors that cause employees to be productive nd that give them satisfaction. |
| Hygiene Factors | In Herzberg's theory of motivating factors, job factors that can cause dissatisfaction if missing but that do not necessarily motivate employees if increased |
| Job Enrichment | A motivational strategy that emphasizes motivating the worker through the job itself |
| Job Enlargement | A job enrichment strategy that involves combining a series of tasks into one challenging and interesting assignment |
| Job Rotation | a job enrichment strategy that involves moving employees from one job to another |
| Goal-Setting Theory | the idea that setting ambitious but attainable goals can motivate workers and improve performance. |
| Management by Objectives | A system of goal setting that implementation that involves a cycle of discussion, review, and evaluation of objectives among top and middle-level managers, supervisors, and employees. |
| Expectancy Theory | Victor Vroom's theory that the amount of effort employees exert on a specific task depends on their expectation of the outcome |
| Reinforcement Theory | Theory that positive and negative reinforcers motivate a person to behave in certain ways. |
| Equity Theory | The idea that emloyees try to maintain equity between inputs and outputs compared to others in similar positions |
