| A | B |
| electronic communication | Any process that enables you to communicate and interact with others using an electronic method |
| instant messaging | allows talking in real time |
| Voice over internet Protocol | Created for long distance calling over the internet |
| Vonage | an example of VoIP |
| online conferencing software | Skype,Tango, OoVoo are all examples of |
| message board | Blackboard is an example of what type of electronic communication |
| four advantages of e-mail | 1. Faster than other forms of message sending 2. To the point-quick question 3. Create paper trail 4.Quickly share information or electronic files |
| Mcraft4 | which part of mcraft4@outlook.com is the mail box name |
| outlook | which part of mcraft4@outlook.com is the name of orgnization email is associated with |
| .com | which part of mcraft4@outlook.com is the domain category |
| domain categories | .com , .net, .org, .edu are all examples of |
| carbon copy | CC in an email stands for |
| carbon copy | indicates who will receive a copy of the email for information purposes only. |
| Blind carbon copy | Bcc |
| subject line | These are necessary in all e-mails |
| body | message in an e-mail |
| Attachments | where you can attach files to a message |
| attachment | if you are sending a message that is longer than one page you should send it as an |
| person receiving email | formatting for emails should be determined by |
| elements to avoid while using email | all uppercase letters, abbreviations, emoticons |
| spam | Any unsolicited message to promote products/services or political/religious purposes |
| calendar, contacts, email | 3 elements that can be accessed through an email account |