| A | B |
| Business | Any activity that provides goods or services to customers for the purpose of making a profit |
| Profit | Difference between the revenue a business brings in and the costs of generating this revenue (SALES – EXPENSES) |
| Economics | The study of how scarce resources are used to produce outputs |
| Rescources | The INPUTS used to produce the OUTPUTS |
| Resume | A document that job applications use to summarize education and experience levels. |
| Employee | A person who works for another person or company in return for payment. |
| Reference | A testimonial of the skills and experience of a job applicant in search of employment |
| Opinion | An expression of ones belief regarding a certain issue. |
| Survey | To question a person or group of people in order to gather information or opinions for the purpose of evaluating a certain group. |
| segment | A group of people having something in common |
| Compensation | Payment. |
| Workload | the quantity of work that is allotted to an employee and is usually expected to be completed within a certain time period. |
| Supervision | the act of directing your employees. |
| Warning | some sort of verbal or written notice that alerts an individual to a certain issue or problem. |
| Strike | To terminate all work activities in an effort to force an employer to meet the terms of employee demands. |